Question 1

How can I find my vehicle size?

Accepted Answer

Check your VIN number, registration papers, or contact us for assistance.

Question 2

What is the difference between materials?

Accepted Answer

3M Material: Premium quality with 10-year durability and a 5-year warranty.
Arlon Material: High-quality and budget-friendly, with 7-year durability and a 5-year warranty.
Regular Cast Film: Budget option with 3-year durability, ideal for partial wraps. Full wraps are possible but not recommended, with a 1-year warranty.

Question 3

Can I customize my wrap, like adding text or partial wraps?

Accepted Answer

Yes, contact our experts at 905-962-6222 or email info@satinautowrap.com to discuss your custom wrap.

Question 4

What if my vehicle has windows?

Accepted Answer

We recommend perforated film for windows, which allows visibility from inside while displaying your design on the outside.

Question 5

How long does it take to wrap a vehicle?

Accepted Answer

Printing: 3-4 days (if the design is ready).
Installation: 1-5 days, depending on the size and complexity of the wrap (e.g., partial wraps take 1-2 days, full wraps with roofs take 3-5 days).

Question 6

What should I do before wrapping my vehicle?

Accepted Answer

Ensure the vehicle is clean and sticker-free. Wash it a day before dropping it off. We charge extra to remove old wraps or stickers.

Question 7

What is included in your design services?

Accepted Answer

1-3 design options for selection.
Unlimited modifications based on your feedback.
3D mockup on your vehicle for approval before printing.

Question 8

What are the payment terms?

Accepted Answer

Design Fee: Charged upfront.
Printing Fee: 50% upfront (non-refundable).
Final Payment: 50% upon installation, due before pick-up.
Cash payments are accepted—please contact us.

Question 9

Do you have a printable agreement?

Accepted Answer

Yes, visit our shop for an official agreement with warranty details.

Question 10

What if I don’t like the design after paying the fee?

Accepted Answer

The design fee is refundable if you’re not satisfied with our designs.

Question 11

Can I order a design and have another shop install it?

Accepted Answer

Yes, we can provide print-ready files for you to use with another installer.

Question 12

My vehicle isn’t listed in the price estimator—how can I get a quote?

Accepted Answer

Many vehicles share similar sizes (e.g., Mercedes Sprinter and Dodge Sprinter). If you think your vehicle is different, contact us for a quote.

Question 13

Is the price negotiable?

Accepted Answer

We strive to provide fair pricing, but you’re welcome to negotiate. Please contact us to discuss further.

Transit size guidline